Website Accessibility


At Blue Cross Blue Shield Association, we believe in making the Blue365 website easy to use and accessible for all people of all abilities.

Online Accessibility

The Blue365 website is designed to provide an accessible experience for users of all abilities.  If you have questions or concerns about the accessibility of our website, please email us at: Please provide specific details about the accessibility issue you have encountered, including the webpage URL address where the issue occurred.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access Blue365 can submit your request by sending an email to: Be sure to include contact information such as an email address or telephone number where you can be reached.

Third-Party Websites

The Blue365 website contains links to websites hosted by third parties. Blue Cross Blue Shield Association does not make claims regarding the accessibility of third-party websites and is not able to make accommodations on such websites.


We are always working to ensure that Blue365 is accessible to users of all abilities. If you have a suggestion or question about the accessibility of Blue365, please email us at:

Independent Third-Party Web Accessibility Testing

The Blue365 website is regularly tested and updated to maintain WCAG 2.0 A & AA conformance.